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Ticket status in email isn't what was selected when replying


mixx941

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Hi.

 

I've noticed a minor bug in the email that gets sent to the client when a response is made to a ticket. If the admin responding selects something like "Set to In Progress and Return to Ticket View", the email that gets sent to the client still shows the status as "Answered" instead of "In Progress" or "On Hold" or whatever was selected:

 

----------------------------------------------

Ticket ID: #969553

Subject: One [last] test

Status: Answered

 

Thanks

 

-Mark

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