Jump to content

ResellerClub down


Recommended Posts

11 March 2009

IMPORTANT: Orderbox currently unavailable

 

1700 GMT: The downtime has been extended by another 2 hours. We regret the inconvenience caused. Rest assured, we are in contact with the DataCenter to get the issue resolved at the earliest.

1500 GMT: The issue has been identified and it is due to a hardware failure at the Datacenter. We are currently in communication with the DataCenter and ETA provided to resolve the issue is of 3hours.

1400 GMT: Due to certain technical issues at our upstream datacenter provider, the Orderbox control panel and associated services are currently undergoing an unscheduled downtime.

Affected services include the Orderbox control panels, Supersite/Partnersite, Whois services and the API. While you and your customers would not be able to add new orders or manage existing ones, the orders themselves will not be affected. All domain names, hosting packages, digital certificates and other services will continue to function seamlessly.

Our system admin team is relentlessly in contact with the datacenter to get to the root of this issue and restore normal functioning as soon as possible. While we unfortunately do not have a timeline for resolution, we will keep you informed about progress being made on a regular basis.

We regret any inconvenience this must cause you, and implore your patience.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated