dotcom22 Posted March 9, 2009 Share Posted March 9, 2009 Hi all Am little bit newbie about invoicing correctly but I have some base. I see when a user make an order unfortunately (or fortunately I don't know) whmcs generate an invoice...If the invoice is paid no problem...but sometime user can make order, go back with their browser, take a look to other product, make an order, go back again an so on....Consequence maybe 4 generated invoice and only one is really paid....so what I do with the 3 other unpaid invoice ?? How to do for cancel invoice without be in negative ? It is not possible to generate invoice only when is paid ??? In fact I don't plan to use any other gateway payment except paypal and that mean I dont plan to use for example Bank Transfer...so normally I will treat an order only if I receive paypal payment notification...so no need to generate invoice if is not paid. Now that true I don't see how to do for send a annual or monthly notification of payment without before generate an invoice... I have try to use "credit" option for a customer but the system appear to not allow me to credit any amount... (the box permitting to change amount is grey/disabled)... Am not sure to understand what is a "credit"...Normally is forbidden to simply create and delete invoice...reason why is necessary to credit the unpaid amount like that I can delete the invoice.... thanks in advance for some clarification...and sorry for my bad english.. regards 0 Quote Link to comment Share on other sites More sharing options...
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