Kian Posted March 5, 2009 Share Posted March 5, 2009 Hi I've seen that is possible to add custom fields in ticket system. For example when customer submit a ticket he have to select version of his service, os and so on. How it can be done? Thank you 0 Quote Link to comment Share on other sites More sharing options...
jasonhk Posted March 5, 2009 Share Posted March 5, 2009 I'm not sure if that's supported in WHMCS, does it look like they were using the WHMCS ticket system or the Kayako module for WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
Gears Posted March 5, 2009 Share Posted March 5, 2009 Configuration > Support Departments Then edit the appropriate department and click the Custom Fields tab 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted March 6, 2009 Author Share Posted March 6, 2009 So easy i've to look better next time. Thank you 0 Quote Link to comment Share on other sites More sharing options...
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