closed accounts still logging in....

[jackgordon]

I thought they weren't supposed to be able to do that? Is there a setting I am missing somewhere?

[othellotech]

if *closed* accounts are able to login to your client area, then it's a bug - raise a ticket with WHMCS

[VicToMeyeZR]

yeah, its happened on mine to. It took a while for it to actually CLOSE the account.

 

Once the system actually closed it. (like the cron job or something) It didn't happen

[jackgordon]

Matt cleared it up for me.

 

Apparently, I can log in to closed accounts if I am also logged in as admin. If I log out as admin, then the user login stops working on closed accounts.

[jackgordon]

Here is a variation on this subject...

 

If someone signs up, but does not complete the payment, they are still granted access to the client area. Is there a way to prevent that, or at least restrict their access to the invoice for payment?

[SharedLayer]

Here is a variation on this subject...

 

If someone signs up, but does not complete the payment, they are still granted access to the client area. Is there a way to prevent that, or at least restrict their access to the invoice for payment?

 

Why would you want that?

There's not a lot of harm they can do within the client area, because if you setup your WHMCS correct it won't create the "hosting" account and/or domain.

[jackgordon]

I use WHMCS a little differently, and I have member-only benefits to my service in the client area.

 

Currently I restrict them to the product-detail page with a special script, but I would like to put them in the main menu.

[othellotech]

If someone signs up, but does not complete the payment, they are still granted access to the client area

 

They have to be able to login to pay

But you can add an {if} to your .tpl that if they have an o/s balance then take them to the only page you want them to see - the invoices page ...

[jasonhk]

An if statement based on active products pulled from the db could also work

[jackgordon]

Perfect! Can anyone point me to where that coding is explained?

[jasonhk]

Perfect! Can anyone point me to where that coding is explained?

 

Something along the lines of this:

 

if ($_SESSION['uid']) {
 # User is Logged In - put any code you like here
$query = "SELECT * FROM tblhosting WHERE userid='".$_SESSION["uid"]."' AND domainstatus='Active'";
$result = mysql_query($query);
$num_rows = mysql_num_rows($result);
  if ( $num_rows > 0 ) {
// do stuff
$templatefile = "restrictedstuff"; 
    }
   else
   { 
   //send them to some restricted page
   $templatefile = "restrictedblock"; 
    }
}