mojowill Posted February 27, 2009 Share Posted February 27, 2009 I have been using WHMCS for the last few months and have been in love with it until this week when it started causing major headaches. This is also open with support via a ticket but as yet after nearly 72 hours no resolution so i thought I would throw it out to the community to see if anyone had any help. I am unable to make any changes in WHMCS, if i modify a clients contact details I hit save and all the details go blank. I can create a new client enter the contact details the client is created but all details are blank. Now when i try to update or create a ticket i hit save and it says please make an entry?? also when creating annoucements i hit save and it creates an annoucement with no title or body and dated. 00/00/00 I have tried re-uploading all WHMCS files, all permissions seem to be correct, i have checked my DB and it all looks as it should I'm really pulling my hair out as I cannot use anything on the system at the moment. Any body have any ideas, im willing to try anything at this point to have my system back up and running! (without losing all the data!) 0 Quote Link to comment Share on other sites More sharing options...
openmind Posted February 27, 2009 Share Posted February 27, 2009 It sounds to me like you are running the MySQL database in Strict mode. Check and switch it off if it is... 0 Quote Link to comment Share on other sites More sharing options...
mojowill Posted February 27, 2009 Author Share Posted February 27, 2009 nope nothign has changed on my server setup it is not running in strict mode. The WHMCS was working perfectly fine and then stopped working! 0 Quote Link to comment Share on other sites More sharing options...
openmind Posted February 27, 2009 Share Posted February 27, 2009 Have you tried backing up your DB and doing a complete reinstall? Absolutely sure nothing has changed on the server? 0 Quote Link to comment Share on other sites More sharing options...
mojowill Posted February 27, 2009 Author Share Posted February 27, 2009 its a dedicated server and im the only one that manages it so nothing has changed. I have completely re-uploaded all whmcs files once already. would doind a re-install make any difference if im going to use my existing db anyway? Matt from support has suggested that it is a problem with the PHP $_REQUEST array is only containing one variable from each form post and that isnt including the posted data or action. 0 Quote Link to comment Share on other sites More sharing options...
bubbasheeko Posted February 28, 2009 Share Posted February 28, 2009 Have you done your updates to your server? That would include a change to the server.... 0 Quote Link to comment Share on other sites More sharing options...
mojowill Posted February 28, 2009 Author Share Posted February 28, 2009 updates are done monthly and have done several updates to the server in the time i have been using WHMCS without any issues. And no updates to the server were made during the last couple of weeks, it was only 3 days ago that the WHMCS stopped working. 0 Quote Link to comment Share on other sites More sharing options...
mojowill Posted February 28, 2009 Author Share Posted February 28, 2009 and i worked it out! I made a slight change to the php max upload values on my .htaccess file however slipped up and put MB instead of M, when i looked at the error logs for the domain picked up on it. All back up and working now. trouble was that it was reading 100MB as 100bytes so trying to post information was failing as it was going over this limit! 0 Quote Link to comment Share on other sites More sharing options...
Redsign Posted February 28, 2009 Share Posted February 28, 2009 Glad you found it Ben 0 Quote Link to comment Share on other sites More sharing options...
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