Order Total calculation

[dexus]

Order Total is not syncronised with Invoice total for that Order.

 

For example when someone order something and after order we change something on client request for example, cancel some items and remove them from invoice, order total will still show the amount that was calculated at the and of the order which will be wrong then. Order total should always show same amount as an invoice total for that order and should be recalculated after any changes in invoice for that order.

 

In this case also "Monthly New Orders Income Graph" will be wrong because it also calculate new orders based on total amount at the and of checkout and does not include any changes on that order and invoice total.

 

If this can not be considered as a bug, please move this thread to feature requests.

[othellotech]

changing the *invoice* has no impact on the *order*

adding/removing items from the invoice corectly recalculates the value of the invoice.

 

if you want the order to be correct for reporting puposes, then add a new order and cancel the original

[dexus]

That does just does not make any sense. If client after order decide to change his order, and to cancel just one item from the order, for example one domain, than order is changed and order total should be recalculated, because we also mark that domain as canceled and order total still show total price with that domain that is marked as canceled...

 

If client maybe ordered lots of items, it would not be nice to tell him, you must order again your 20 items, we can't just cancel that one doman...

 

I think that it is completely normal to accept order modification by phone or by mail and when that order is changed, also order total should be changed, so I don't see any reason for order total to still show old total price...

[Matt]

So how is that going to work when an order is placed for some items and paid for, and then a year later the client cancels one of them. Your order record is now incorrect as the order was placed and paid for with all items, but you've cancelled or removed one and so the price has updated.

 

The order details show the price for that order at the time of the order. Nothing stops you taking order modifications by phone or mail & updating the invoice.

 

Matt

[dexus]

Ok, I understand what you mean, but that should definitelly not always affect order, only when that order invoice and order items are modified while order is still in pending state.