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Incorrect total amount and Seo friendly URL help


nick8701

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Hi Guys,

 

Im having trouble with the total amount at the middle process. When i go through the shopping cart and e.g., i pick the £10 hosting package with £15 domain registration, the total should come up to: £25, but the total here comes up to: £29.67 it also says pro rata, but i dont know how the calculations are coming up wrong???

 

Also i was wondering how to set up SEO friendly URLs, as i changed the general settings to seo friendly urls and then renames the .htaccess.txt file to .htaccess and it still is not working???? im having problems with that as well.

 

Thanks in advance

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Thanks ill check it out, when i check seo link, and rename the file to .htaccess, i can see the seo links on knowledgebase but all the images are missing on the page???? By the way anyone has any simmilar problems with the random number being generated instead of the correct one in the shopping cart and u managed to fix it, can u please help me here.

 

Thanks

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You seem to be using prorated billing instead of anniversary. It's calculating the price of the package for 1 month, plus the time remaining to get the package to the next renewal date you've set. If you change to anniversary billing the price will come up correctly.

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Thanks for the handy tip keliix06, ive unchecked th protated billing and now the figures are coming back to normal. I dont have an anniversary link, if i do can u please guide me to where it is???

 

And now so if the customers buys on 24jan, and ive set the Charge Next Month to 1, so does that mean the customer pays on the 24th feb or 1st feb??? as id prefer the customer to pay when there next renewal date is set- ie.e 24thfeb, but what number do i put on the Charge Next Month box as some might buy on other days as well???

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I tried to edit the above post but the app diddnt let me, so thats wht im going to post again (sorry).

 

Also just a quick note, if anyones managed to integrate the seo friendly urls in a secure https environment could u please guide me on how to achieve it. As when i change it, all my images are cut, i can see the seo url but images are all gone????

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Thanks for the handy tip keliix06, ive unchecked th protated billing and now the figures are coming back to normal. I dont have an anniversary link, if i do can u please guide me to where it is???

 

And now so if the customers buys on 24jan, and ive set the Charge Next Month to 1, so does that mean the customer pays on the 24th feb or 1st feb??? as id prefer the customer to pay when there next renewal date is set- ie.e 24thfeb, but what number do i put on the Charge Next Month box as some might buy on other days as well???

 

Unchecking prorated billing is all that's needed to use anniversary billing.

 

With anniversary billing they pay on whatever day they signed up each month. So they sign up on the 12th this month, they pay the 12th next month.

 

With prorated billing if they sign up on the 12th of this month they pay the remainder of the month plus the next month (depending on your cutoff date) to get billing to the 1st.

 

We used to use prorated billing, but switched to anniversary billing and we like it better.

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I keep getting this error message when i click on view image:

 

The requested URL /whmcs/knowledgebase/42/images/rssfeed.gif was not found on this server.

 

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

Ive checked and all the images are there were there supposed to be. Idk what 42 is ferering to as i dont have a 42 directory, as there are lots for different articles????

 

Checked page info but all the images were where they were supposed to be??????????

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have a look in your database under tblknowledgebasecat to tell you which one (or {debug} ) 42 is the ID# of the kb category

 

Actually, that's strange. I thought the rss feed was only implemented on announcements, wasn't it?

 

yet your link says kb? Have a look at your page & repost with more info re the above.

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yea i think its the logo for the announcements page for the navigation link. But still all the images are not there???? there are alot of numbers- 45,32,23,65,21 which relate to each article in the caregoties section of the knowledgebase???? Yet still images are not showing up????

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