kipperjp Posted January 15, 2009 Share Posted January 15, 2009 Hello, How to accept an order with fraud status? I am new with whmcs. This morning I got an order for fraudulant order - but after reviewing, I found it acceptable - 2.6 rating. Free email plus some distance to customers location. However, I know the customer and could vouch for him. Viewing the order in "List All Orders" It would only give me the option to 'Delete'. The other buttons were grayed out. Is it possible to accept an order instead of deleting when rated for fraud? Thanks! 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted January 15, 2009 Share Posted January 15, 2009 Bring up the order and click the "Set back to Pending" button. 0 Quote Link to comment Share on other sites More sharing options...
kipperjp Posted January 18, 2009 Author Share Posted January 18, 2009 Thanks chickendippers! 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted January 18, 2009 Share Posted January 18, 2009 Not a problem 0 Quote Link to comment Share on other sites More sharing options...
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