How to setup WHMCS support Email Piping between 2 different domains

[HSc]

Thanks OP. Works like a charm.

However, I think you need to add one step.

 

Create the mailbox on your sub-domain before you set the forward to it.

ie: support@domain.com forwards to support@whmcs.domain.com

So create support@whmcs.domain.com

 

I just noticed that from your excellent instructions that step appeared missing.

 

Thanks again!

HSc

[technogreen]

Hello,

Sorry for bumping a very old thread. I have done this successfully. Now my problem is, when someone send an email to support@domain.com, I can see from my WHMCS that a ticket has been raised but the sender get the email with ticket ID after around 1 hour later(or may be more, I am not sure). Same way, I got the the notification via email reagarding the ticker after 1 hour. I don't know why is that. Can anyone help me fixing this issue?

 

Thanks in advance!