riuhost Posted December 14, 2006 Share Posted December 14, 2006 Hello I have troubles with directi registrar. It returns for me: DirectI Client Details Validation Error Created the customer with the same data Directi accepted, still validation error. I'm running WHMCS 2.5.8 Thank you for your help 0 Quote Link to comment Share on other sites More sharing options...
cyberturk Posted December 14, 2006 Share Posted December 14, 2006 i had same problems too. I open support ticket but they send me a link to FAQ i am trying but couldnt do it If you can solve your problem pls pm me 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted December 14, 2006 WHMCS CEO Share Posted December 14, 2006 It basically means what it says - that the data entered for the client has failed the direct validation. The clients details it is referring to are the clients details in WHMCS that you are registering the domain for. Common causes of errors are empty fields, special characters in those fields, dashes and brackets in the phone number, etc... Hope that helps! Matt 0 Quote Link to comment Share on other sites More sharing options...
Joel Posted December 15, 2006 Share Posted December 15, 2006 Make sure to check the "Company Name" field as well (in the client's profile). They don't all fill this in. 0 Quote Link to comment Share on other sites More sharing options...
riuhost Posted December 16, 2006 Author Share Posted December 16, 2006 Still don't get it. Tried everything. Tried copy/paste details from resellerclub registered customer. Still returns error 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted December 16, 2006 WHMCS CEO Share Posted December 16, 2006 Open a ticket then with login details and the domain you're trying to register and I'll take a look. Should be easy enough to see what's causing it. Matt 0 Quote Link to comment Share on other sites More sharing options...
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