shed Posted December 13, 2008 Share Posted December 13, 2008 Did a routine upgrade but get this message after entering database details(getting a Down for Maintenance An upgrade is currently in progress... Please come back soon...: message) INSTALL/UPGRADE WHMCS Errors Occured Please open a ticket with the debug information below for support File: install.sql Line 1 - Table 'tblaccounts' already exists Line 2 - Table 'tblactivitylog' already exists Line 3 - Table 'tbladdons' already exists Line 4 - Table 'tbladminlog' already exists Line 5 - Table 'tbladmins' already exists Line 6 - Table 'tblaffiliates' already exists Line 7 - Table 'tblaffiliatesaccounts' already exists Line 8 - Table 'tblaffiliateshistory' already exists Line 9 - Table 'tblannouncements' already exists Line 10 - Table 'tblbannedemails' already exists Line 11 - Table 'tblbannedips' already exists Line 12 - Table 'tblbrowserlinks' already exists Line 13 - Table 'tblcalendar' already exists Line 14 - Table 'tblcancelrequests' already exists Line 15 - Table 'tblclients' already exists Line 16 - Table 'tblconfiguration' already exists Line 17 - Table 'tblcredit' already exists Line 18 - Table 'tblcustomfields' already exists Line 19 - Table 'tblcustomfieldsvalues' already exists Line 20 - Table 'tbldomainpricing' already exists Line 21 - Table 'tbldomains' already exists Line 22 - Table 'tbldomainsadditionalfields' already exists Line 23 - Table 'tbldownloadcats' already exists Line 24 - Table 'tbldownloads' already exists Line 25 - Table 'tblemails' already exists Line 26 - Table 'tblemailtemplates' already exists Line 27 - Table 'tblfraud' already exists Line 28 - Table 'tblgatewaylog' already exists Line 29 - Table 'tblhosting' already exists Line 30 - Table 'tblhostingaddons' already exists Line 31 - Table 'tblhostingconfigoptions' already exists Line 32 - Table 'tblinvoiceitems' already exists Line 33 - Table 'tblinvoices' already exists Line 34 - Table 'tblknowledgebase' already exists Line 35 - Table 'tblknowledgebasecats' already exists Line 36 - Table 'tblorders' already exists Line 37 - Table 'tblpaymentgateways' already exists Line 38 - Table 'tblproductconfigoptions' already exists Line 39 - Table 'tblproductconfigoptionssub' already exists Line 40 - Table 'tblproductgroups' already exists Line 41 - Table 'tblproducts' already exists Line 42 - Table 'tblpromotions' already exists Line 43 - Table 'tblregistrars' already exists Line 44 - Table 'tblreselleraccountsetup' already exists Line 45 - Table 'tblservers' already exists Line 46 - Table 'tbltax' already exists Line 47 - Table 'tblticketbreaklines' already exists Line 48 - Table 'tblticketdepartments' already exists Line 49 - Table 'tblticketlog' already exists Line 50 - Table 'tblticketmaillog' already exists Line 51 - Table 'tblticketnotes' already exists Line 52 - Table 'tblticketpredefinedcats' already exists Line 53 - Table 'tblticketpredefinedreplies' already exists Line 54 - Table 'tblticketreplies' already exists Line 55 - Table 'tbltickets' already exists Line 56 - Table 'tblticketspamfilters' already exists Line 57 - Table 'tbltodolist' already exists Line 58 - Table 'tblupgrades' already exists Line 59 - Table 'tblwhoislog' already exists Line 158 - Duplicate entry '1' for key 1 Line 159 - Duplicate entry '2' for key 1 Line 160 - Duplicate entry '3' for key 1 Line 161 - Duplicate entry '4' for key 1 Line 162 - Duplicate entry '5' for key 1 Line 163 - Duplicate entry '6' for key 1 Errors Occured Please open a ticket with the debug information below for support File: emailtemplates.sql Line 1 - Column count doesn't match value count at row 1 Line 2 - Column count doesn't match value count at row 1 Line 3 - Column count doesn't match value count at row 1 Line 4 - Column count doesn't match value count at row 1 Line 5 - Column count doesn't match value count at row 1 Line 6 - Column count doesn't match value count at row 1 Line 7 - Column count doesn't match value count at row 1 Line 8 - Column count doesn't match value count at row 1 Line 9 - Column count doesn't match value count at row 1 Line 10 - Column count doesn't match value count at row 1 Line 11 - Column count doesn't match value count at row 1 Line 12 - Column count doesn't match value count at row 1 Line 13 - Column count doesn't match value count at row 1 Line 14 - Column count doesn't match value count at row 1 Line 15 - Column count doesn't match value count at row 1 Line 16 - Column count doesn't match value count at row 1 Line 17 - Column count doesn't match value count at row 1 Line 18 - Column count doesn't match value count at row 1 Line 19 - Column count doesn't match value count at row 1 Line 20 - Column count doesn't match value count at row 1 Line 21 - Column count doesn't match value count at row 1 Line 22 - Column count doesn't match value count at row 1 Line 23 - Column count doesn't match value count at row 1 Line 24 - Column count doesn't match value count at row 1 Line 25 - Column count doesn't match value count at row 1 Line 26 - Column count doesn't match value count at row 1 Help! 0 Quote Link to comment Share on other sites More sharing options...
Redsign Posted December 13, 2008 Share Posted December 13, 2008 I think the hint would be the line: Please open a ticket with the debug information below for support 0 Quote Link to comment Share on other sites More sharing options...
shed Posted December 13, 2008 Author Share Posted December 13, 2008 Did that straight away, but often times the support is quicker here... as in evidence by this reply... as you can imagine this is an urgent issue as we are out of action... thanks for stating the obvious though, big help. 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted December 13, 2008 Share Posted December 13, 2008 are you 100% sure you picked the upgrade option? i highly doubt it. Seems like you chose new install 0 Quote Link to comment Share on other sites More sharing options...
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