Credit card processing methodology

[egotfrid]

Hi all,

 

I am creating real invoices for the first time in whmcs and am curious how a couple things work.

 

1. I have created several services for one client, the first is a hosting account plus one add-on, then I created 3 additional services, all hosting (but not the same service as the first). When I "Generate new Invoice" WHMCS created 2 invoices, 1 with the first service plus add on, the other with the 3 other services in 1 invoice. Can anyone tell me why 2 invoices instead of 1 (or 4)?

 

2. In this case where a client has 2 invoices both due on the same day, will whmcs process 2 credit card transactions (invoice based) or 1 transaction (client based)?

 

3. If in 2, the payments are invoice based, is there any way around it other than using add-ons for the additional services.

 

Sorry if this is confusing to you as it is to me

 

Eric

[othellotech]

1.Can anyone tell me why 2 invoices instead of 1 (or 4)?

Invoices are grouped by date and payment gateway

 

2. In this case where a client has 2 invoices both due on the same day, will whmcs process 2 credit card transactions

1 payment per *invoice*

[egotfrid]

Thanks Rob!