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3 products falling due, Invoice generated only for one ??


ghpk

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Hello,

iam getting lil dumb over this, A client has 3 reseller accounts,

for one of his account the invoice is generated, while other one which due in next 10 days for renewal, no Invoice gets generated for him.

 

all other customers (whom i noticed) with multiple accounts get multiple invoices generated if there are multiple services falling due for renewal.

 

Iam using 14 days advance invoice generation.

 

Also tried cancelling his first invoice and then re-tried "generate due invoice" but my whmcs doesn't wants to collect payment from him :-)

 

can anyone get me some help here ?

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