Trial Issues

[Dark_Wizard]

First off I am using the latest DirectAdmin 1.28.1. Here are the issues:

* Cannot import accounts and get a "Socket Connection Failed".
* Firewall isn't an issue as port 2222 is open (directAdmin port).
* When trying to access DirectAdmin from the "Manage Servers" section it trys to go to this IP -> http://72.20.3.254:2222/ this is not my IP nor what I have entered in the server info.

[Host4cheap]

lol, i had some problems with DirectAdmin and Matt fixed them and that IP is of my server

[Matt]

Cannot import accounts and get a "Socket Connection Failed".

Are you trying to use the "WHM Import Tool" with DirectAdmin?

 

Matt

[Dark_Wizard]

Cannot import accounts and get a "Socket Connection Failed".

Are you trying to use the "WHM Import Tool" with DirectAdmin?

 

Matt

 

Yes I am...doesn't give me any other option. Does this mean I have to manually create the accounts?

[Matt]

Yes, there is no import tool for DirectAdmin.

 

Matt

[Dark_Wizard]

Yes, there is no import tool for DirectAdmin.

 

Matt

 

That hurts as I really wanted to use this product. I don't have customer passwords so this leave me a big problem...is there anything planned for it?

[Matt]

Even the WHM Import Tool doesn't import customer passwords! You won't find any system that could import these. Why do you need the customer password anyway? All WHMCS needs to suspend/unsuspend or terminate an account is the domain.

 

Matt

[Dark_Wizard]

Even the WHM Import Tool doesn't import customer passwords! You won't find any system that could import these. Why do you need the customer password anyway? All WHMCS needs to suspend/unsuspend or terminate an account is the domain.

 

Matt

 

Agreed. How about my 3rd issue regarding the wrong IP?

[Matt]

Yep, that is a known issue in the first release of the module. Just open a support ticket requesting the updated file although it is only the link to DirectAdmin that is incorrect. It shouldn't affect the actual working of the module.

 

Matt

[Dark_Wizard]

Yep, that is a known issue in the first release of the module. Just open a support ticket requesting the updated file although it is only the link to DirectAdmin that is incorrect. It shouldn't affect the actual working of the module.

 

Matt

 

If this is in the next release then I can wait....