VicToMeyeZR Posted January 12, 2009 Share Posted January 12, 2009 I am very sure on this one here as i was with a reseller for 5.95 less per month through one of my server providers and ill tell you due to the next statement i am now direct with whmcs " i asked on december 18th to have the 3.8.1 files uploaded so i can download as i had no physical access to the whmcs client side here to get them myself and as of january 7th i still had no files loaded most companies only allow senior admins access to there resellers whmcs area and getting in touch with them are impossible and now also in my eyes who cares about an extra 5.95 per month to get the support and direct influence from matt and his staff instead of going through a reseller (been there ) no thanks anymore is well worth the 5.95 per month to me in my eyes"so no i dont believe from my experience you get direct access to the client side of whmcs area only the reseller does and you have to go through the ladder to get want you want and that is not for me at all. P.S Matt and Crew keep up the great work on the progress of whmcs and the amazing support you all offer it is well above and beyond anything i have imagined . I was only merely saying that the only way whmcs should drop their reseller rates, is if they remove themselves from the support responsibility. If they want to continue the support for every install out there regardless if it is from a reseller or not, then the reseller rates need to stay where they are. If they want to change and make the reseller responsible for the support, then the rates should change...... I am not taking sides on this one, just trying to clarify why ce reseller rates are what they are compared to whmcs, and because of the support and file download responsibility on the reseller you can't really compare the two. Not to mention whmcs is FAR ahead of CE(which is why we switched). 0 Quote Link to comment Share on other sites More sharing options...
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