lemongrass Posted November 14, 2008 Share Posted November 14, 2008 Hi! I have a few customers who pay their invoices in parts etc and one who I'm allowing topay off a past invoice a bit at a time. Anyway whenever I apply a payment via Invoices > Add Payment it defaults to the full amount. I edit this to the amount paid and save it. The related transactions show the correct part payment and the correct balance but the email sent to the customer says: Dear XXXXX, This is a payment receipt for Invoice 84 sent on 00/00/0000 Due Date: 00/00/0000 Amount Paid: $338.12 AUD - the amount paid was $30 - so if he gets that email especially with the part about it being an official receipt.... Am I apply payments incorrectly or what am I doing wrong? I am using the standard templates etc that came with WHMCS and have not edited them! Thanks Ernie 0 Quote Link to comment Share on other sites More sharing options...
darren.nolan Posted February 25, 2009 Share Posted February 25, 2009 Hate digging up old threads - but this is still an issue. Today someone forwarded payment MORE than the invoice required, but the confirmation email sent to the user said "Thanks, we received <invoice amount>" - rather than the actual transaction amount. As above, I'm using whatever email templates that came with the system. I didn't have an issue with the date though however (date came through properly as today's date). Cheers, 0 Quote Link to comment Share on other sites More sharing options...
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