Worldpay Integration - Futurepay questions

[timhuck]

Hi,

 

I'm assesssing the system on trial license currently and wondered if someone could help answer some Worldpay related questions.

 

I have successfully set up a Future pay agreement and am able to process manual orders via the cron (although unlikely to in my typical usage pattern - a simple single subscription product charged monthly)

 

I see the first trasaction in the log, invoice paid, client remains in pending (ideally could go to live but I see reasons why that is set to pending by default).

 

However, how does the system interact with Worldpay for:-

 

a) Confirmation of the future recurring payments being made by Worldpay within the terms of the FuturePay agreement (£x per month)

 

b) Notification of customer cancelling futurepay agreement directly with Worldpay and therefore no funds being received month x

 

Are the above 2 items dealt with manually or how ? I note Worldpay sends email messaging but wondered if the callback is integrated in the same way for these two scenarios aswell ? Tests seem to show not.

 

Thanks.

[othellotech]

you use futurepay limited agreements where WHMCS *requests* the payment on due date of the invoice. currently there are two caveats

1. if the user switches from payment type x to futurepay from their invoice, the callback shows the wrong gateway and doesnt update whmcs to log the f/pay number - you have to do those manually

2. if the client cancels the f/pay it doesnt remove the fp id from their details, so you get regular emails from the futurepaycron job about the fails

[chickendippers]

a) Yes.

 

I'm also with othello in recommending limited agreements as they're more flexible and acts more like a standard credit card gateway.