mdshost Posted November 12, 2008 Share Posted November 12, 2008 on the client portal, when using the pre-sales contact form, where is this message sent ? to which email address ? I don't receive anything anywhere when I try using it. 0 Quote Link to comment Share on other sites More sharing options...
NickV Posted December 14, 2008 Share Posted December 14, 2008 Same issue for me! 0 Quote Link to comment Share on other sites More sharing options...
redrat Posted December 14, 2008 Share Posted December 14, 2008 It is sent to your WHMCS system email address but does not appear in the support module. There is also a small bug whereby it puts your company logo on the message sent from the customer to you and not on your system's email acknowledgements to them. Ass backwards. 0 Quote Link to comment Share on other sites More sharing options...
NickV Posted December 14, 2008 Share Posted December 14, 2008 Thanks! Sorted. 0 Quote Link to comment Share on other sites More sharing options...
fyiworld Posted September 4, 2009 Share Posted September 4, 2009 I only receive an email from the pre-sales contact form when the email address entered into the form is on the same shared server as whmcs. What do I need to do to correct this so I receive an email no matter what the return address is? 0 Quote Link to comment Share on other sites More sharing options...
verdictjosh Posted September 4, 2009 Share Posted September 4, 2009 You can specify the location via setup > general settings > mail Down the bottom have it set it to an email or set it to go to an existing department in your WHMCS Install. 0 Quote Link to comment Share on other sites More sharing options...
fyiworld Posted September 4, 2009 Share Posted September 4, 2009 In Configuration -> General Serttings -> Mail there is a box labeled "System Emails From Email" and another box labeled "BCC Messages If you want copies of all emails sent by the system sent to an address of yours enter the address here. You may enter multiple addresses seperated by a comma (,) " I have entered my email address in both boxes, however I only get an email from the Pre Sales Contact form when the person filling out that form has an email address on the same server as my WHMCS. Why is this? 0 Quote Link to comment Share on other sites More sharing options...
verdictjosh Posted September 5, 2009 Share Posted September 5, 2009 [/in Configuration -> General Serttings -> Mailthere is a box labeled "System Emails From Email" and another box labeled "BCC Messages If you want copies of all emails sent by the system sent to an address of yours enter the address here. You may enter multiple addresses seperated by a comma (,) " I have entered my email address in both boxes, however I only get an email from the Pre Sales Contact form when the person filling out that form has an email address on the same server as my WHMCS. QUOTE] Your not scrolling down far enough... Open your eyes sunshine... 0 Quote Link to comment Share on other sites More sharing options...
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