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Customers are receiving invoices that aren't theirs


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The first time I thought it was a fluke. Now I have received multiple tickets from customer's stating they are getting emails for multiple invoices.


For example, I have 1 customer who received an email stating invoice no. 880 which was generated on 13/10/2008 is due on 27/10/2008. However, he also received the same email that invoice no. 886 was due on the same date. So I logged in and checked his account, 886 is the only invoice that is due for him. I tried to search invoice # 880 and some completely different invoice came up, like 516 or something...


So basically, he is now confused because he thinks he has 2 invoices to pay when he only in fact has 1..Where is invoice 880 coming from?


Any idea what can be causing this and how to fix it?

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