clothingsavers Posted October 16, 2008 Share Posted October 16, 2008 Am I supposed to install a mail forwarder for sales@mywebsite.com and support@mywebsite.com? It says this is the code: | php -q /home/bling/public_html/billing/pipe/pipe.php 0 Quote Link to comment Share on other sites More sharing options...
striddy Posted October 16, 2008 Share Posted October 16, 2008 Yes, one forwarder per email address that you use within WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
clothingsavers Posted October 16, 2008 Author Share Posted October 16, 2008 Yes, one forwarder per email address that you use within WHMCS. thanks. where do i go in cpanel to do this? i don't want to mess up anything also is this correct: " | php -q /home/bling111/public_html/billing/pipe/pipe.php" with the space and | php -q in the front? 0 Quote Link to comment Share on other sites More sharing options...
striddy Posted October 16, 2008 Share Posted October 16, 2008 (edited) thanks. where do i go in cpanel to do this? i don't want to mess up anything also is this correct: " | php -q /home/bling111/public_html/billing/pipe/pipe.php" with the space and | php -q in the front? cpanel > forwarders > add forwarder > pipe to a program > |/home/cpanelusername/public_html/path_to_whmcs_directory/pipe/pipe.php This is using cpanel 11 and the x3 theme. On my host, I also had to make pipe.php executable. chmod 700 I think. Edited October 16, 2008 by striddy typo 0 Quote Link to comment Share on other sites More sharing options...
clothingsavers Posted October 16, 2008 Author Share Posted October 16, 2008 if it is working i should recive a ticket even if somone just send me a regular email? if so i think its not working. should i take off the spaces in the beggining? for example like this: "| php -q /home/bling111/public_html/billing/pipe/pipe.php" instead of like this: " | php -q /home/bling111/public_html/billing/pipe/pipe.php" or is it supposed to be how you said: "|/home/bling111/public_html/billing/pipe/pipe.php" thanks please let me know. 0 Quote Link to comment Share on other sites More sharing options...
striddy Posted October 16, 2008 Share Posted October 16, 2008 What version of cpanel and what cpanel theme are you using? 0 Quote Link to comment Share on other sites More sharing options...
clothingsavers Posted October 16, 2008 Author Share Posted October 16, 2008 What version of cpanel and what cpanel theme are you using? i had x but changed it to x3 when i put the mail forwarders 0 Quote Link to comment Share on other sites More sharing options...
striddy Posted October 16, 2008 Share Posted October 16, 2008 i had x but changed it to x3 when i put the mail forwarders Ok, did you try chmod 700 on pipe.php? (or 755) 0 Quote Link to comment Share on other sites More sharing options...
clothingsavers Posted October 16, 2008 Author Share Posted October 16, 2008 Ok, did you try chmod 700 on pipe.php? (or 755) i made it 777. i will try the other ones you said 0 Quote Link to comment Share on other sites More sharing options...
clothingsavers Posted October 16, 2008 Author Share Posted October 16, 2008 not working i sent in a support ticket maybe he can login my server and fix this 0 Quote Link to comment Share on other sites More sharing options...
striddy Posted October 16, 2008 Share Posted October 16, 2008 i sent in a support ticket maybe he can login my server and fix this What if anything is in your Utilities > Mail Ticket Import Log? 0 Quote Link to comment Share on other sites More sharing options...
clothingsavers Posted October 16, 2008 Author Share Posted October 16, 2008 k I fixed it. here is what they said: ---------------------- Hi, If you are using x or x2 then you put what you have said. If you are using x3, there is a seperate section on the forwarder adding page to "Pipe to a Program" in that case, you only need to add public_html/billing/pipe/pipe.php - it will show a green tick if it can find the file, Regards, Andrew ----------- you were right. i think the problem was i didn't change to x3 but to another one. 0 Quote Link to comment Share on other sites More sharing options...
striddy Posted October 16, 2008 Share Posted October 16, 2008 I wouldn't leave pipe.php as 777. 0 Quote Link to comment Share on other sites More sharing options...
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