vanco.net Posted September 27, 2008 Share Posted September 27, 2008 I'm new to whmcs, and I've hit a snag while installing the software for the free trial. I've followed the instructions to install, but in the installation script I get a mostly-blank page after I accept the license agreement. I get the WHMCS logo at the top and the wording "INSTALL/UPGRADE WHMCS". Below that is a small empty white section and below that the rest of the page is a light gray color. http://wiki.whmcs.com/Installing_WHMCS I'm running Debian Etch x86. I am installing this on a vmware virtual guest server (1.0.6), and the web server it will be connecting to is on separate vm. I have installed all of the server requirements. I've confirmed that these are installed and (as applicable) running: apache2 mysql (version 5) PHP5 PHP5-curl (version 7) libcurl3 ioncube is in the whmcs folder (/var/www/whmcs/) libgd2-noxpm I'm not new to server admin, but I really don't know what's causing this. I get no errors in the logs, and I've set all the permissions the instructions lists. Any help will be appreciated. 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted September 28, 2008 Share Posted September 28, 2008 Do you have suphp installed see this post http://forum.whmcs.com/showthread.php?t=14494 0 Quote Link to comment Share on other sites More sharing options...
vanco.net Posted September 28, 2008 Author Share Posted September 28, 2008 No, I'm not running suphp, but that's a good suggestion. I remember reading about that before I started the install. I'm running regular apache2 and php5. I have tested the php installation to make sure it is working. 0 Quote Link to comment Share on other sites More sharing options...
vanco.net Posted September 29, 2008 Author Share Posted September 29, 2008 Just to be safe I installed version 5.7, and this time I unzipped the folder using the Windows built-in zip utility just in case (used unzip in Debian before). Unfortunately there is no change. On step two of the installation/configuration script I'm still getting gray for most of the page. 0 Quote Link to comment Share on other sites More sharing options...
vanco.net Posted September 29, 2008 Author Share Posted September 29, 2008 I just took a look at the code for the page, and I noticed that it sent me an incomplete set of code. It stops at the install WHMCS image, and nothing after that. I am still not getting any errors in my daemon or apache2 logs. I am getting "[client ::1] File does not exist: /htdocs" in my apache2 error log, but so far this appears to be a harmless bug in Apache. I'm still researching it. Hopefully this helps some. ----- <html> <head> <title>WHMCompleteSolution</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <link href="../admin/templates/style.css" rel="stylesheet" type="text/css"> </head> <body> <table width=100% border=0 align="center" cellpadding=0 cellspacing=0> <tr> <td height="21" bgcolor="#EFEFEF" style="border-bottom:1px solid #999999; padding-left:12px;"> </td> <td height="20" bgcolor="#EFEFEF" style="border-bottom:1px solid #999999; padding-right:12px;"><div align="right">Monday <b>|</b> 29th September 2008 <b>|</b> 9:00am</div></td> </tr> <tr> <td background="../admin/images/logobg.gif" height="71" colspan=2 style="padding-left:44px" bgcolor="#8FBCE9"><table width=100% cellspacing=0 cellpadding=0><tr><td width=219><div align="center"><img src="../admin/images/toplogo.gif"></div></td> <td background="../admin/images/logobg.gif" width="730" align=center bgcolor="#8FBCE9"></td> </tr></table></td></tr> <tr> <tr> <td height="39" colspan="2" background="../admin/images/topbg2.gif" class="menuLink" style="border-bottom:1px solid #999999;"> </td> </tr> <tr bgcolor="#FFFFFF"> <td colspan="2" valign="top" bgcolor="#FFFFFF" style="padding-top:13px;padding-bottom:13px;"><table width="100%" border="0" cellpadding="0" cellspacing="0"> <tr> <td height="10" bgcolor="#F4F4F4" style="border-top: solid 1px #CCCCCC;"><span class="style10"> </span></td> </tr> <tr><td class="pageheaderrow"><span class="style8">INSTALL/UPGRADE WHMCS</span></td></tr> <tr><td class="pagecontentbox" valign="top"> 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted September 29, 2008 WHMCS CEO Share Posted September 29, 2008 Open a ticket and then we can run some tests to see what's going wrong. Matt 0 Quote Link to comment Share on other sites More sharing options...
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