Jump to content

Best Way to Change Billing Cycle After Already Billed


WisTex

Recommended Posts

What is the best way to change the billing cycle and rebill the customer, after they have already been billed?

 

Example:

 

  1. Customer gets invoiced for a monthly hosting plan.
  2. Customer decides to change to annual after receiving the bill.

 

Do we delete the invoice and issue another one?

Do we change the price and dates on the existing invoice?

 

What is the best way to handle this situation?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated