WisTex Posted September 19, 2008 Share Posted September 19, 2008 What is the best way to change the billing cycle and rebill the customer, after they have already been billed? Example: Customer gets invoiced for a monthly hosting plan. Customer decides to change to annual after receiving the bill. Do we delete the invoice and issue another one? Do we change the price and dates on the existing invoice? What is the best way to handle this situation? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted September 19, 2008 Share Posted September 19, 2008 it depends on your accounting convention, local laws, accounting software etc most people just change the line on the invoice and send a reminder 0 Quote Link to comment Share on other sites More sharing options...
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