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Sales Tax not being applied to auto-generated invoices


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I have a few clients that, for whatever reason, are not having sales tax applied to their auto-generated invoices. Looking at their accounts, tax-exempt is NOT checked. Their state matches my state (TX). Just the Taxed check box on the invoice is not being generated as selected. I don't see anywhere else to modify their tax status.


This is only happening on a few clients, not all. What could be the cause of this and how can I correct it? I know I can manually click the "taxed" checkbox but how can I correct it for auto-generation??





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