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Paypal subscriptions & one off payments


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Could some one tell me how i can stop a subscription payment changing to a one off payment or the correct way to action failed subscription payments.


let me explain, a customers subscription has failed and been cancelled.

if i invoice the customer for his next months subscription payment as soon as the invoice pasts its due date the subscription option changes to a one off payment.

The customer pays but obviously no subscription payment has been setup.


Thank you

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If the subscription is canceled you must instruct your client to click the subscription button on the next invoice.

the invoice that is generated only has the one off payment button/option, there is no subscription payment button.

Thats my main problem with the invoices generated.

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