Francisco Posted September 9, 2008 Share Posted September 9, 2008 When it was paid, the renewal was submitted. When I clicked "Accept order" it was renewed for a 2nd year who was unpaid for by my client. 0 Quote Link to comment Share on other sites More sharing options...
netearth Posted September 9, 2008 Share Posted September 9, 2008 Quickly ask RC to cancel it, they will cancel it without charge. This is an issue that happens with our module as well. Chris 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted September 9, 2008 Share Posted September 9, 2008 Did you untick the "Send to Registrar" button before you clicked Accept Order? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted September 9, 2008 Share Posted September 9, 2008 Did you untick the "Send to Registrar" button before you clicked Accept Order? Later versions of WHMCS auto-deselect this when the renewal/registration has already been done 0 Quote Link to comment Share on other sites More sharing options...
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