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Recieved e-mails regarding support ticket e-mail I didn't send to our system


csc2ya

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Odd thing i've had happen this morning and wondered if I should be worried at all. I recieved at least 7 e-mails this morning from our whmcs installation telling me my ticket couldn't be submitted.

 

All the error messages were sent to my company e-mail account.

 

However, I didn't submit a ticket via e-mail, and I wouldn't from that address anyway as my own hosting account uses my personal e-mail.

 

It may not have been from whmcs as we use kayako for support. We let clients decide which to use though. If they e-mail, it goes into kayako, or if they log in to their client area and do it through there, it goes into whmcs.

 

I'm still a bit concerned though.

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