Doulos Posted September 2, 2008 Share Posted September 2, 2008 WHMCS stopped sending me cronjob reports. I have not received on since this one.... Cron Job Report for 20-08-2008 03:00:04 0 Invoices Created 0 Overdue Invoice Reminders Sent 0 Invoice Payment Reminders Sent 0 Upcoming Domain Renewal Notices Sent 0 Accounts Suspended 0 Cancellation Requests Automatically Processed Disk & Bandwidth Usage Statistics Updated http://www.mysite/whmcs/admin/ Where would I look for a solution to this? It is, however, piping support emails to me. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted September 3, 2008 Share Posted September 3, 2008 /var/log would be the first place to start ... 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted September 4, 2008 Share Posted September 4, 2008 /var/log would be the first place to start ... Sounds like more of an issue with his setup of WHMCS rather than a server side issue. However, are you sure that these numbers are correct and no invoices are being created? Thanks, Adam 0 Quote Link to comment Share on other sites More sharing options...
matthew.smith Posted September 4, 2008 Share Posted September 4, 2008 I am seeing similar issues. A month or so ago, the cron job stopped emailing - but seemed to be working (ie invoices were created etc). I changed the time of the cron job, and emails started coming out again. Then it stopped again. Work is being done, but no email at the end of it. I am seeing warnings if I run the job from the command line (and email gets sent): PHP Notice: Undefined index: REMOTE_ADDR in /home/whmcs/web/site/www/admin/../dbconnect.php on line 0 PHP Notice: Undefined variable: language in /home/whmcs/web/site/www/admin/../dbconnect.php on line 0 PHP Notice: Undefined variable: nameserver in /home/whmcs/web/site/www/admin/../dbconnect.php(0) : eval()'d code on line 705 .............. PHP Notice: Undefined variable: fieldnamelist in /home/whmcs/web/site/www/admin/../includes/dbfunctions.php on line 0 PHP Notice: Undefined variable: fieldvaluelist in /home/whmcs/web/site/www/admin/../includes/dbfunctions.php on line 0 Are these warnings normal? Are these to blame for the sometimes get email output? Should I be looking somewhere else? (/var/log shows nothing to help here) Matthew 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted September 4, 2008 WHMCS CEO Share Posted September 4, 2008 If the cron job has stopped running and you've checked that it's still configured correctly on your server then you should open a ticket for us to have a look. The PHP notices you are getting won't be stopping it working. Only a fatal error would do that. Matt 0 Quote Link to comment Share on other sites More sharing options...
Doulos Posted September 5, 2008 Author Share Posted September 5, 2008 However, are you sure that these numbers are correct and no invoices are being created? Yes, I check everyday, so it is really not a problem, just an conundrum - one I just have to figure out. 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted September 5, 2008 Share Posted September 5, 2008 Yes, I check everyday, so it is really not a problem, just an conundrum - one I just have to figure out. Doulos, Make sure you have all the correct settings. If you have, your best option would be to open up a support ticket with WHMCS. Thanks, Adam 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted September 5, 2008 Share Posted September 5, 2008 I am seeing similar issues.A month or so ago, the cron job stopped emailing - but seemed to be working (ie invoices were created etc). I changed the time of the cron job, and emails started coming out again. Then it stopped again. Work is being done, but no email at the end of it. I am seeing warnings if I run the job from the command line (and email gets sent): PHP Notice: Undefined index: REMOTE_ADDR in /home/whmcs/web/site/www/admin/../dbconnect.php on line 0 PHP Notice: Undefined variable: language in /home/whmcs/web/site/www/admin/../dbconnect.php on line 0 PHP Notice: Undefined variable: nameserver in /home/whmcs/web/site/www/admin/../dbconnect.php(0) : eval()'d code on line 705 .............. PHP Notice: Undefined variable: fieldnamelist in /home/whmcs/web/site/www/admin/../includes/dbfunctions.php on line 0 PHP Notice: Undefined variable: fieldvaluelist in /home/whmcs/web/site/www/admin/../includes/dbfunctions.php on line 0 Are these warnings normal? Are these to blame for the sometimes get email output? Should I be looking somewhere else? (/var/log shows nothing to help here) Matthew Matthew, This sounds like an issue with your server and not WHMCS. I would check and make sure you do not have some sort of security application causing the emails to not send. You may also want to check your spam/bulk folder and see if they could be ending up in that. Thanks, Adam 0 Quote Link to comment Share on other sites More sharing options...
Doulos Posted September 24, 2008 Author Share Posted September 24, 2008 Weird. I did not change anything, but suddenly, I am getting the cron report again. 0 Quote Link to comment Share on other sites More sharing options...
netpenthe Posted September 24, 2008 Share Posted September 24, 2008 could you try running the line from the command line i did this and realised that it couldn't find the ioncube stuff.. so i added "php -c .xxx/xx/php.ini " and it worked 0 Quote Link to comment Share on other sites More sharing options...
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