Jump to content

"Support Ticket Opened" Email Template


saadsalman

Recommended Posts

Hello everyone!

 

I have two departments set up, sales & support. In every email template there was no need for different signatures as the mail was either from sales or support but for the "support ticket opened" email template I have to send different signatures for both the departments like "DE Sales" for sales and "DE Support" for support. I wanted to know if there is any tag like [Dept], [Department], [DepartmentName], etc which I can use in the signatures and make it "DE [Dept]"?

 

Regards

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated