Bundle domains + webhosting package

[Boston]

Hello,

 

Our problem is this:

We have webhosting packages that include com/net domains and the price is, say 20 USD/year. The problem is the clients who want to order, say eu-domain with they webhosting package.

 

In this situation, we normally lower our webhosting packages normal price(20USD/year), because there is no need for the free domain(com/net) that the normal package includes. So we lower the price to say 18 USD/year and add the eu-domain registration fee to that. In total we can say that the price can be for example 25 USD/year. In this case the eu-domain would then cost 7 USD/year.

 

The problem is that there is no way of doing this with WHMCS. There is no way of settings different prices to a webhosting package with different domaint tlds.

 

For example if we lowered the EU-domains price to 5 USD, it would total right with the webhosting package but the customers could buy also the plain eu-domain for 5 USD without a webhosting package. We sell also plain domains.

 

I would like to know how other ppl have solved this problem?

[Zorro67]

Could you use a discount coupon for that hosting package, specific to the domain extension?

[Boston]

A discount coupon doesn't really work so well because order for this webhosting package + special tld domain comes quite often. For me it sounds like a pretty big flaw because most webhosting providers provide free domains with their packages and they must also have clients who want other than free domains to their packages.

 

In this case I see no reason that the client should pay the normal price from the webhosting package, if he doesn't need the free domain that comes with it.

[Zorro67]

Boston, I might have a couple of suggestions, but can you layout your problem more clearly so one us can give you the right information?

 

thanks

[Boston]

Sorry about that, I try to explain the problem a bit more specificly.

 

Lets say you have a webhosting package A and it includes a free com-domain. It costs 20 USD

 

Now a customer wants to buy the webhosting package A with net-domain. Net-domain would cost 5 USD . Now the customer would have to pay 25 USD to get the webhosting package A + net-domain. The problem in my mind is that he is actually paying also for the com-domain which should be free but in this case its not included because he wants to buy a net-domain. The client pays for nothing.

 

If the customer doesn't want the free com-domain but a net-domain instead, the webhosting package A should be somewhat cheaper, for example 2 USD. Now the order would total 23 USD(webhosting package A without a com-domain, 18 USD and net-domain 5 USD). This way the client wouldn't feel that he is paying for something he doesn't want(the com-domain name which is included in the normal webhosting package A price).

 

This could be solved if there was an option in WHMCS to create bundle packages. For example webhosting package A with com-domain costs 20 USD and webhosting package A with net-domain costs 23 USD.

 

I hope I made my point even a bit clearer Do you have any possible solutions for this Zorro?

[chickendippers]

It depends on your business practice; what you describe is not something I would be interested it. I class a free domain as actually free, not subsidised by the hosting package, therefore from my perspective the customer either gets the free domain or they pay full price for a different one.

[Boston]

I understand your point chickendippers.

 

But to take Valcato Hosting as an example, what is the reason for a customer not to first take the normal webhosting package with the default price and have a free com-domain with it and afterwards register a net-domain.

 

If you would lower the normal price of the webhosting package when there is no com-domain included, the customer might not want the com-domain if he doesn't need it.

 

Now this would save the hosting provider:

A: the registration fee of the com-domain

B: the upkeep of the com-domain

[othellotech]

In this case I see no reason that the client should pay the normal price from the webhosting package, if he doesn't need the free domain that comes with it.

Then you're not treating it as a "free" domain, so just reduce the price of your hosting packages and charge for all the domains - problem solved.

[Boston]

Then you're not treating it as a "free" domain, so just reduce the price of your hosting packages and charge for all the domains - problem solved.

 

You are corect, this is one of the solutions. The problem is though, that we lower the normal price less than what the normal domain registration fee is.

 

If we lower the domain registration fee so that the total price of webhosting package + domain is the normal price, the customers could buy a plain domain for too cheap price.