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User passwords not working since 2.5.8 update


bAsH

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I just tested a new order for a VPS, and the password was comprised of these characters - meaning when the client receives their welcome email, the password will be messed up there also. I understand it being encrypted in the database, but how can I provide the signup information without recreating a new password for them?

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When a customer signs up for a VPS, it asks them for a root password - which I need to know in order to create the account for them. When I view the account in whmcs, the password is the encrypted value. I have tried creating another account the same way, and the problem is replicated.

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  • WHMCS CEO

To answer MACscr's question, there is one bug with passwords and that involves the root password entered during signup. There are no other bugs with the passwords. Root password issue will be resolved in the download within the next 15 minutes.

 

Matt

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I just also noticed a similar issue with a hosting account - the order is pending, and when I activate it to have the account created automatically in WHM, the password field in WHMCS is showing the encrypted value.

 

Will this be resolved in the same update also?

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  • WHMCS CEO

No, there is no issue with password encryption in that location. The only areas affected by password errors resulting in them not being encrypted in the initial V2.5.8 release is on the client signup and root password fields.

 

[EDIT] These are now corrected.

 

Matt

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  • WHMCS CEO

No, that's not what I'm saying. All passwords are encrypted in 2.5.8 in the database. The admin can view all of them via the Admin Area just like they have been able to in all previous versions. There is no noticable change to you as an admin or your end users.

 

Matt

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