Jump to content

Seperate tickets' departments <-> Customize admin/supporttickets.php


Recommended Posts



I have setup about 10 departments and I need to customize admin/supporttickets.php in order to show their tickets into separate HTML tables, in order for our staff to view and recognize them easier. However, I don't see any templates for the specific page (neither at templates, neither at admin/templates).


I am aware of the "filtering" (supporttickets.php?department= parameter) method which may show 1 department at a time, but that doesn't really help me as I want to show all departments just seperated for easier separation.


Any ideas at all?


Thanks in advance.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated