Homepage: Add 'Active Support Tickets' view?

[dordal]

The homepage of the admin area has an Unpaid Invoices (XX) - Showing 5 Oldest... module. Does anybody know if it is possible to do a similar sort of list for active support tickets?

[mobile]

I have seen this on the clientarea page of the default template. I'm assuming you are using the WHMCS built-in support desk.

 

Below is the code I got from the default template which shows the tickets:

 

 

<p><strong>{$LANG.supportticketsopentickets}</strong> (<a href="submitticket.php">{$LANG.supportticketssubmitticket}</a>)</p>

 

<table align="center" style="width:90%" class="clientareatable" cellspacing="1">

<tr class="clientareatableheading"><td>{$LANG.supportticketsdate}</td><td>{$LANG.supportticketssubject}</td><td>{$LANG.supportticketsstatus}</td><td>{$LANG.supportticketsticketurgency}</td></tr>

{foreach key=num item=ticket from=$tickets}

<tr class="clientareatableactive"><td>{$ticket.date}</td><td><div align="left"><img src="images/article.gif" hspace="5" align="middle" alt="" /><a href="viewticket.php?tid={$ticket.tid}&c={$ticket.c}">{if $ticket.clientunread}<strong>{/if}#{$ticket.tid} - {$ticket.subject}{if $ticket.clientunread}</strong>{/if}</a></div></td><td width="120">{$ticket.status}</td><td width="80">{$ticket.urgency}</td></tr>

{foreachelse}

<tr class="clientareatableactive"><td colspan="4">{$LANG.supportticketsnoopentickets}</td></tr>

{/foreach}

</table>

 

Hope this helps,

Eddie

[dordal]

hi-

 

thanks. I was actually talking about putting it on the admin homepage (in the file /whmcs/admin/templates/homepage.tpl )

 

That code doesn't work there, unfortunately. :-( Anybody else know of another way?

 

D