xyber Posted August 5, 2008 Share Posted August 5, 2008 Hi Guys, Noob again here. Am trying to get my support up but it seems like i cannot pipe email response to into WHMCS support. Any advice? Rgrds, Xyber. 0 Quote Link to comment Share on other sites More sharing options...
UH-Matt Posted August 5, 2008 Share Posted August 5, 2008 Maybe post some details about exactly what the problem is with your piping, what errors you get etc? 0 Quote Link to comment Share on other sites More sharing options...
xyber Posted August 6, 2008 Author Share Posted August 6, 2008 There are No errors. It just cannot receive any reply from users. I've checked all the details under the config for mail and also under the departments but it just cannot accept replies. I'm lost. Rgrds, -Xyber. 0 Quote Link to comment Share on other sites More sharing options...
magga Posted August 7, 2008 Share Posted August 7, 2008 Check the email import log in admin area this might tell you something 0 Quote Link to comment Share on other sites More sharing options...
ashagg Posted August 7, 2008 Share Posted August 7, 2008 Same problem here .. actually a bit different... The import is successful when the client replies using "Plain Text" If the client uses HTML format, the email is parsed , reply added .. BUT the actual text of the email is not there ... just that a blank reply is added.. clues ? cheers.. ashagg 0 Quote Link to comment Share on other sites More sharing options...
xyber Posted August 7, 2008 Author Share Posted August 7, 2008 Hi, I've checked all that is to be checked but i'm still lost. Any suggestion? Rgrds, Xyber. 0 Quote Link to comment Share on other sites More sharing options...
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