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Centova Password Change Failed!


pckill

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Hi, when a customer change a password in a centova product in the customer area, always say "Password Change Failed!".

 

The new password is look fine in the control panel buy when push Login centova cast button, the login failed.

 

I need help, thanks

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  • 2 years later...

I'm getting this problem as well. Changing the password from the client area simply fails and never updates anywhere. The new password isn't saved to WHMCS nor CentovaCast (at least it's consistent).

 

This is with WHMCS 4.5.1 and the latest version of CentovaCast (not beta).

Edited by jas8522
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  • 4 weeks later...

According to the Centova API, an adminpassword change is not possible via API:

 

http://www.centova.com/docs/cast/centovacast_xml_api.php?manual=1

 

look at section 5.1 on reconfiguring an account. You can only change the sourcepassword which is useless here. Perhaps the password change option should be hidden in the client area when it's not possible.

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