ctroyp Posted July 23, 2008 Share Posted July 23, 2008 I have my hosting products setup so that I have to manually setup a CPanel account on the server when an order is placed. For this reason, I do not feel that I need to set the module settings to 'CPanel'. It is set to 'None'. My question is, how can I enter the login and other pertinent details into a welcome email for the customer? I would like to use the same CPanel Welcome email, but is it possible to get the account details in before the welcome email is sent? For example, a customer orders a hosting package, the order is generated in the backend, I go in and activate the account and set the order status to active...now, I need to send the email...and I would like to use the 'Send Message' -> 'Hosting Account Welcome Email(CPanel)'. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted July 23, 2008 Share Posted July 23, 2008 Why not choose the "Do not automatically setup this account" option? 0 Quote Link to comment Share on other sites More sharing options...
ctroyp Posted July 23, 2008 Author Share Posted July 23, 2008 Why not choose the "Do not automatically setup this account" option? I do have that set. I am asking about the Welcome email that will provide my customer his CPanel login info and other details. 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted July 24, 2008 Share Posted July 24, 2008 You can only send the cPanel welcome email if you're using the cPanel module. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted July 24, 2008 WHMCS CEO Share Posted July 24, 2008 If you aren't using a module, and so are wanting to send the welcome email manually then you would just need to enter the username and password you assign to the account in the relevant fields on the products/services tab first and then you can send the preset welcome email as normal which will fill in the values you've entered. You do that using the "Send Message" section at the bottom of the products/services page for the client. http://wiki.whmcs.com/Messages/Emails#Sending_Preset_Emails_to_a_Client might be a more clear explanation. Matt 0 Quote Link to comment Share on other sites More sharing options...
ctroyp Posted July 24, 2008 Author Share Posted July 24, 2008 If you aren't using a module, and so are wanting to send the welcome email manually then you would just need to enter the username and password you assign to the account in the relevant fields on the products/services tab first and then you can send the preset welcome email as normal which will fill in the values you've entered. You do that using the "Send Message" section at the bottom of the products/services page for the client. http://wiki.whmcs.com/Messages/Emails#Sending_Preset_Emails_to_a_Client might be a more clear explanation. Matt Matt, that is exactly what I came to just before getting your post. The email does populate with the domain, username, and password, but does not show the control panel IP, or the name servers. How can I get it to show the server IP address? The name servers are already available, shouldn't these be picked up just like the username and password? 0 Quote Link to comment Share on other sites More sharing options...
ctroyp Posted July 24, 2008 Author Share Posted July 24, 2008 In addition to my last post, I also cannot login using the CPanel Login button from the Products tab in the backend because it does not have the domain or the IP in the URL. 0 Quote Link to comment Share on other sites More sharing options...
ctroyp Posted July 30, 2008 Author Share Posted July 30, 2008 Matt, that is exactly what I came to just before getting your post. The email does populate with the domain, username, and password, but does not show the control panel IP, or the name servers. How can I get it to show the server IP address? The name servers are already available, shouldn't these be picked up just like the username and password? Any ideas anyone on the above questions? 0 Quote Link to comment Share on other sites More sharing options...
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