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Unknown error


greenlord

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I installoed WHMCS as required. I did the setup, the cronjobs and all that stuff, but it still wont create clients account in plesk. I get this error all the time. 1023 - Some fields are empty or contain an improper value: 'state'. Errors : state

 

Anybody knows what it could be ?

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What version of plesk are you currently using. I just recently upgraded one of my plesk servers to 9.3 and I get that error message when I create clients. I have any idea which I submitted to support regarding the issue. So I'll update you guys when I get a response, however my Plesk 9.2.3 servers still works fine with WHMCS.

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After talking to support, I realized the error was on my end, and not related to me upgrading my Plesk version. So from looking at your error code, please double check the value for state under client profile, of the particular client account that you are trying to setup for Plesk. You may have entered numbers or an incorrect character in the state text area. So please verify that and then try again. If your state is "New York", type that in or abbreviate it with "NY". Please let me know if that resolved your issue.

 

prymtym: Double check that your domain templates are created in Plesk, and then verify that the names match identically in your WHMCS under Products/Services and then Module Settings.

Let me know the results as well as your exact error code and I can assist you some more.

Edited by Kanistic
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