jethbrown Posted October 3, 2006 Share Posted October 3, 2006 I have been trying to send a message to support, as I don't want to send it in a public forum and I get a error saying I am not allowed to post. this is the exact error message: Forbidden You don't have permission to access /submitticket.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. -------------------------------------------------------------------------------- Apache/1.3.36 Server at support.whmcs.com Port 80 0 Quote Link to comment Share on other sites More sharing options...
gismo Posted October 3, 2006 Share Posted October 3, 2006 Are you sending from the email address that you have registered with whmcs? 0 Quote Link to comment Share on other sites More sharing options...
jethbrown Posted October 3, 2006 Author Share Posted October 3, 2006 yes, I logged into the client area, and then I went to the link for support, filled out the online form, and then hit submit and I get the error. 0 Quote Link to comment Share on other sites More sharing options...
gismo Posted October 3, 2006 Share Posted October 3, 2006 Just send an email to support@whmcs.com and it will work. 0 Quote Link to comment Share on other sites More sharing options...
jethbrown Posted October 4, 2006 Author Share Posted October 4, 2006 thanks 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted October 4, 2006 Share Posted October 4, 2006 Hey, You can use http://support.whmcs.com/submitticket.php as this will insure no errors in sending out messages to WHMCS... From, Adam 0 Quote Link to comment Share on other sites More sharing options...
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