SoBeIt Posted June 25, 2008 Share Posted June 25, 2008 When a customer tries to order an item using the card details on file, and that transaction fails for some reason, the card details on file are erased. This could cause a problem if the customer gives up on that order and has other recurring services already in place. Link to comment Share on other sites More sharing options...
Guest Posted June 25, 2008 Share Posted June 25, 2008 Not sure this is a bug - its been that way for ages. When a customer pays with a card, the last used card is added to the file once a transcation has gone through. If declined, it does not store them for obvious reasons. I guess WHMCS firstly assumes that it should be added to file and then removed if declined? M Link to comment Share on other sites More sharing options...
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