lenardw Posted June 23, 2008 Share Posted June 23, 2008 Hi, I'm tryin gto install whmcs. Everything passes, then at step 2 when it should install, i get the ff error: Could not connect to the database - check the database connection details you entered and go back and correct them if necessary The configuration file is blank, and i cannot see where i need to specify the database deails.Please advise? tx 0 Quote Link to comment Share on other sites More sharing options...
phenglai Posted June 23, 2008 Share Posted June 23, 2008 Did you enter all your database information on the screen. You should see a screen asking for your license key and database info. 0 Quote Link to comment Share on other sites More sharing options...
lenardw Posted June 24, 2008 Author Share Posted June 24, 2008 No i didnt get that screen. It is the latest version, 3.6.2.. Any ideas 0 Quote Link to comment Share on other sites More sharing options...
lenardw Posted June 24, 2008 Author Share Posted June 24, 2008 Now i have populated db, i get the ff error and blank screen: Down for Maintenance An upgrade is currently in progress... Please come back soon... 0 Quote Link to comment Share on other sites More sharing options...
lenardw Posted June 24, 2008 Author Share Posted June 24, 2008 now i get this error: Errors Occured Please open a ticket with the debug information below for support File: upgrade321.sql Line 1 - Table 'mobi.tblconfiguration' doesn't exist Line 2 - Table 'mobi.tblconfiguration' doesn't exist Errors Occured Please open a ticket with the debug information below for support File: upgrade322.sql Line 1 - Table 'mobi.tblconfiguration' doesn't exist Errors Occured Please open a ticket with the debug information below for support File: upgrade323.sql Line 1 - Table 'mobi.tblconfiguration' doesn't exist Errors Occured Please open a ticket with the debug information below for support File: upgrade330.sql Line 1 - Table 'mobi.tblproducts' doesn't exist Line 2 - Table 'mobi.tblconfiguration' doesn't exist Line 4 - Table 'mobi.tblproductconfigoptionssub' doesn't exist Line 5 - Table 'mobi.tblemailtemplates' doesn't exist Line 6 - Table 'mobi.tblemailtemplates' doesn't exist Line 7 - Table 'mobi.tblinvoices' doesn't exist Line 8 - Table 'mobi.tbldownloads' doesn't exist Line 9 - Table 'mobi.tblproducts' doesn't exist Line 10 - Table 'mobi.tblconfiguration' doesn't exist Line 11 - Table 'mobi.tblconfiguration' doesn't exist Line 12 - Table 'mobi.tblconfiguration' doesn't exist Line 13 - Table 'mobi.tblemailtemplates' doesn't exist Line 14 - Table 'mobi.tblemailtemplates' doesn't exist Line 15 - Table 'mobi.tblemailtemplates' doesn't exist Line 16 - Table 'mobi.tblemailtemplates' doesn't exist Line 17 - Table 'mobi.tblconfiguration' doesn't exist Errors Occured Please open a ticket with the debug information below for support File: upgrade340.sql Line 1 - Table 'mobi.tbldomains' doesn't exist Line 2 - Table 'mobi.tblconfiguration' doesn't exist Line 3 - Table 'mobi.tbldomainpricing' doesn't exist Line 4 - Table 'mobi.tblconfiguration' doesn't exist Line 5 - Table 'mobi.tbldomainpricing' doesn't exist Line 6 - Table 'mobi.tbldomainpricing' doesn't exist Line 7 - Table 'mobi.tbldomains' doesn't exist Line 8 - Table 'mobi.tblclients' doesn't exist Line 9 - Table 'mobi.tblhosting' doesn't exist Line 10 - Table 'mobi.tblhostingaddons' doesn't exist Line 11 - Table 'mobi.tbldomains' doesn't exist Line 12 - Table 'mobi.tblemailtemplates' doesn't exist Line 13 - Table 'mobi.tblemailtemplates' doesn't exist Line 14 - Table 'mobi.tblemailtemplates' doesn't exist Line 15 - Table 'mobi.tblemailtemplates' doesn't exist Line 16 - Table 'mobi.tblemailtemplates' doesn't exist Line 17 - Table 'mobi.tblemailtemplates' doesn't exist Line 18 - Table 'mobi.tblemailtemplates' doesn't exist Line 19 - Table 'mobi.tblconfiguration' doesn't exist Line 20 - Table 'mobi.tblpaymentgateways' doesn't exist Line 21 - Table 'mobi.tblpaymentgateways' doesn't exist Line 22 - Table 'mobi.tblhosting' doesn't exist Line 23 - Table 'mobi.tblhostingaddons' doesn't exist Line 24 - Table 'mobi.tbldomains' doesn't exist Line 25 - Table 'mobi.tblinvoices' doesn't exist Line 26 - Table 'mobi.tblaccounts' doesn't exist Line 27 - Table 'mobi.tblorders' doesn't exist Line 28 - Table 'mobi.tblpaymentgateways' doesn't exist Line 29 - Table 'mobi.tblpaymentgateways' doesn't exist Line 30 - Table 'mobi.tblpaymentgateways' doesn't exist Line 31 - Table 'mobi.tbltickets' doesn't exist Line 32 - Table 'mobi.tblconfiguration' doesn't exist Line 33 - Table 'mobi.tblconfiguration' doesn't exist Line 34 - Table 'mobi.tblconfiguration' doesn't exist Line 35 - Table 'mobi.tblconfiguration' doesn't exist Line 36 - Table 'mobi.tblservers' doesn't exist Line 37 - Table 'mobi.tblservers' doesn't exist Line 38 - Table 'mobi.tblconfiguration' doesn't exist Line 39 - Table 'mobi.tblconfiguration' doesn't exist Line 40 - Table 'mobi.tblservers' doesn't exist Line 41 - Table 'mobi.tblconfiguration' doesn't exist Errors Occured Please open a ticket with the debug information below for support File: upgrade341.sql Line 2 - Table 'mobi.tblconfiguration' doesn't exist Line 3 - Table 'mobi.tblhosting' doesn't exist Line 4 - Table 'mobi.tblhostingaddons' doesn't exist Line 5 - Table 'mobi.tbldomains' doesn't exist Line 6 - Table 'mobi.tblemailtemplates' doesn't exist Line 7 - Table 'mobi.tblconfiguration' doesn't exist Errors Occured Please open a ticket with the debug information below for support File: upgrade350.sql Line 1 - Unknown table 'tblreselleraccountsetup' Line 2 - Table 'mobi.tblconfiguration' doesn't exist Line 4 - Table 'mobi.tblconfiguration' doesn't exist Line 5 - Table 'mobi.tblconfiguration' doesn't exist Line 6 - Table 'mobi.tblconfiguration' doesn't exist Line 7 - Table 'mobi.tblconfiguration' doesn't exist Line 8 - Table 'mobi.tbldomains' doesn't exist Line 9 - Table 'mobi.tbldomains' doesn't exist Line 10 - Table 'mobi.tblorders' doesn't exist Line 11 - Table 'mobi.tblorders' doesn't exist Line 12 - Table 'mobi.tblticketdepartments' doesn't exist Line 13 - Table 'mobi.tblconfiguration' doesn't exist Line 14 - Table 'mobi.tblclients' doesn't exist Line 15 - Table 'mobi.tblconfiguration' doesn't exist Line 16 - Table 'mobi.tblinvoices' doesn't exist Line 17 - Table 'mobi.tblconfiguration' doesn't exist Errors Occured Please open a ticket with the debug information below for support File: upgrade351.sql Line 1 - Table 'mobi.tblconfiguration' doesn't exist Errors Occured Please open a ticket with the debug information below for support File: upgrade360.sql Line 7 - Table 'mobi.tbladmins' doesn't exist Line 8 - Table 'mobi.tblticketdepartments' doesn't exist Line 9 - Table 'mobi.tblconfiguration' doesn't exist Line 10 - Table 'mobi.tblconfiguration' doesn't exist Line 11 - Table 'mobi.tblemailtemplates' doesn't exist Line 13 - Table 'mobi.tbladmins' doesn't exist Line 14 - Table 'mobi.tbladmins' doesn't exist Line 15 - Table 'mobi.tbladmins' doesn't exist Line 16 - Table 'mobi.tbladmins' doesn't exist Line 17 - Table 'mobi.tbladmins' doesn't exist Line 18 - Table 'mobi.tblconfiguration' doesn't exist Line 19 - Table 'mobi.tblconfiguration' doesn't exist Line 20 - Table 'mobi.tblconfiguration' doesn't exist Line 21 - Table 'mobi.tblclients' doesn't exist Line 22 - Table 'mobi.tblclients' doesn't exist Line 23 - Table 'mobi.tblclients' doesn't exist Line 24 - Table 'mobi.tblclients' doesn't exist Line 25 - Table 'mobi.tblclients' doesn't exist Line 26 - Table 'mobi.tblclients' doesn't exist Line 27 - Table 'mobi.tblclients' doesn't exist Line 28 - Table 'mobi.tblclients' doesn't exist Line 29 - Table 'mobi.tblclients' doesn't exist Line 30 - Table 'mobi.tblclients' doesn't exist Line 31 - Table 'mobi.tblclients' doesn't exist Line 32 - Table 'mobi.tbltax' doesn't exist Line 33 - Table 'mobi.tbltax' doesn't exist Line 34 - Table 'mobi.tbltax' doesn't exist Line 35 - Table 'mobi.tbltax' doesn't exist Line 36 - Table 'mobi.tbltax' doesn't exist Line 37 - Table 'mobi.tbltax' doesn't exist Line 38 - Table 'mobi.tbltax' doesn't exist Line 39 - Table 'mobi.tbltax' doesn't exist Line 40 - Table 'mobi.tbltax' doesn't exist Line 41 - Table 'mobi.tbltax' doesn't exist Line 42 - Table 'mobi.tbltax' doesn't exist Line 44 - Table 'mobi.tblinvoiceitems' doesn't exist Line 45 - Table 'mobi.tblconfiguration' doesn't exist Errors Occured Please open a ticket with the debug information below for support File: upgrade361.sql Line 1 - Table 'mobi.tblproductconfigoptionssub' doesn't exist Line 2 - Table 'mobi.tblproductconfigoptionssub' doesn't exist Line 3 - Table 'mobi.tblproductconfigoptionssub' doesn't exist Line 4 - Table 'mobi.tblclients' doesn't exist Line 5 - Table 'mobi.tbldomains' doesn't exist Line 6 - Table 'mobi.tbldomains' doesn't exist Line 7 - Table 'mobi.tblconfiguration' doesn't exist Line 8 - Table 'mobi.tblconfiguration' doesn't exist Line 9 - Table 'mobi.tblconfiguration' doesn't exist Line 10 - Table 'mobi.tblconfiguration' doesn't exist 0 Quote Link to comment Share on other sites More sharing options...
lenardw Posted June 25, 2008 Author Share Posted June 25, 2008 An upgrade is currently in progress... Please come back soon... What does this mean? 0 Quote Link to comment Share on other sites More sharing options...
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