countrywesterndj Posted June 19, 2008 Share Posted June 19, 2008 Tried searching for information on this, but didn't find anything. We have just upgraded to the new version (3.6.1) about a month ago. I don't remember this happening in the old version we had. When the CRON job runs to generate invoices, it sends out invoices to all of the PayPal subscription people. A bunch of people see the invoice and pay it. Then in a few days, I get a monthly PayPal payment. So, the customers get annoyed and we have to refund the invoice payment. Is there any way to turn off the sending of invoices to subscription PayPal customers? 0 Quote Link to comment Share on other sites More sharing options...
apollo1 Posted June 19, 2008 Share Posted June 19, 2008 Same thing happens to some of my clients too. Ideally, if someone has a paypal (or other) subscription set up, they should not receive an invoice payment reminder. They should only get a receipt when their payment goes through! 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted June 19, 2008 Share Posted June 19, 2008 We've modified the invoice notification email to tell people with a subscription not to pay. You don't have to refund people as the overpayment is automatically added to their account credit by WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
countrywesterndj Posted June 19, 2008 Author Share Posted June 19, 2008 You don't have to refund people as the overpayment is automatically added to their account credit by WHMCS. Yes, they get credit, but next month PayPal deducts another subscription payment. That is when they complain. 0 Quote Link to comment Share on other sites More sharing options...
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