Jump to content

Support Ticket System Problem


Recommended Posts

sorry for my english use. I have used WHMCS some times ago, I'm now using whmcs version 3.6.1 as my client management system. Now I have some problems with Support Ticket System.


I have signed up my self as client to test whmcs installation. Everything seems like working fine. But one problem, I have submitted support ticket in web interface, Then I got auto-respond from whmcs client management system into my e-mail account

After that I log-on to Administrator panel and i saw one no-answered support ticket. I clicked on it and added a reply. After that I got that reply message to my e-mail account. It's working fine.


Then, I mailed new support mail from my e-mail account and haven't received auto-respond mail. So, I have logged on to admin panel and I saw One so-answered support ticket. then a added a reply, But that reply mail also haven't received in to my mail account.


I need your help as soon as possible.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated