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Ok need to merge two ids


jnet

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Hi

 

To merge two seperate client accounts into one, locate the first of the clients and click the "Merge Client Accounts" link in the Actions section of the Client Summary panel. You will then be presented with a popup window which allows you to select the other client to merge with and choose which client profile is kept and which is discarded with the merge to client 1 or merge to client 2 selection option.

 

Joe

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my problem is that these two accounts belong to two different persons

the firs one is a japanese client in Japan asked me to handle his ad

and then they found another guy in korea and he sends seperate tickets

I asked him to use the same login as that customer but he says he does not have the info

 

so he keeps sending me support ticket and they send me support ticket

 

every is mixed up

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my problem is that these two accounts belong to two different persons

the firs one is a japanese client in Japan asked me to handle his ad

and then they found another guy in korea and he sends seperate tickets

I asked him to use the same login as that customer but he says he does not have the info

 

so he keeps sending me support ticket and they send me support ticket

 

every is mixed up

 

 

Hey,

 

Create a new account for and tell them to use the newly created account...

 

 

 

From,

Adam

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