3.6.2 Beta Bug - Ticket Notifications Not Being Sent/Received

[hightekhosting]

Since upgrading, any support tickets lodged or replied to are not having their notifications sent to the support administrators or any other staff that are selected to receive these notifications.

 

We've double checked that the required boxes are ticked to accept this option with no avail.

 

Let me know if there is anything I can do guys.

 

Regards,

 

Dale Evans

Manager

[swg]

Just to let you know you are not alone. We are in the same boat. Sent in a support ticket but can't seem to get to the bottom of it.....

[hightekhosting]

Ours seems to have come good now.

 

We changed our mail settings from port 26 to 25 then saved, then back to port 26 again and mail is now ok.

 

Don't know what difference it made, but I guess it didn't hurt.