Jump to content

Upgrading - negative invoice amount advice


Recommended Posts

We've had a customer upgrading from a yearly package to a monthly, so the order shows a negative amount which is correct. However in his account, no credit shows up.


Does the system automatically use the negative amount as credit against future invoices? Or do I need to make any changes to his account so the negative amount is used up?


Any advice appreciated. Many thanks! Edith

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated