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Reserved username error


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Hello im having a problem :( i have whmcs setup on my server, everything is working fine no problem at all accept when a user is signing up, i go to create account on WHMCS (create) there hosting account/package and im getting an error saying. Error: this username is reserved, and its not! its not setting the accounts up in my WHM/ded server at all, but all server settings are correct in WHMCS and its connecting..


please help

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