xxkylexx Posted September 21, 2006 Share Posted September 21, 2006 I log into my billing software this morning and I get license key invalid.... Anyone else having the problem? I don't have another bill due until the 28th... I did send in a ticket, but never received confirmation of it going through. Kyle 0 Quote Link to comment Share on other sites More sharing options...
paniza Posted September 21, 2006 Share Posted September 21, 2006 Hey, I have a owned licensed and got the same problem. I tried reissuing licenses and all and it doesnt go back. Now I have 4 employees telling each other jokes because the system doesnt work. 0 Quote Link to comment Share on other sites More sharing options...
chrishaley Posted September 21, 2006 Share Posted September 21, 2006 Paniza- I would get a local license key since you have an owned license...might prevent it in the future for you. Kyle- I haven't had a problem myself..how long has it been going on? 0 Quote Link to comment Share on other sites More sharing options...
paniza Posted September 21, 2006 Share Posted September 21, 2006 local license is in place... it is something else. Just the 2 of us with this problem? he he he This has started about 2 hours ago more or less. Im on 2.5.7 0 Quote Link to comment Share on other sites More sharing options...
chrishaley Posted September 21, 2006 Share Posted September 21, 2006 Paniza, Oh..then it sounds like a bug if you have a local key and it's still saying it's invalid...did anything change like your IP or domain? 0 Quote Link to comment Share on other sites More sharing options...
paniza Posted September 21, 2006 Share Posted September 21, 2006 I have changed nothing. It sounds to me that my server is trying to verifiy a license in somewhere but cant. 0 Quote Link to comment Share on other sites More sharing options...
xxkylexx Posted September 21, 2006 Author Share Posted September 21, 2006 I haven't made any edits which would cause the problem. Was working when I went to bed last night. Work up this morning, and I'm down..... I really hope this can be fixed soon. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted September 21, 2006 WHMCS CEO Share Posted September 21, 2006 There are no problems with the licensing on our end. xxkylexx, your server is blocking access to the whmcs.com server so the whmcs system can't verify your license. I've upgraded your license key to a local key and responded to your ticket. paniza - your system says the local license key is missing or invalid so just update the local key from your client area and you'll be all sorted. In additon to that, check what is causing your server to block access to whmcs.com to verify the license with our server. 0 Quote Link to comment Share on other sites More sharing options...
xxkylexx Posted September 21, 2006 Author Share Posted September 21, 2006 Got it fixed, thanks Matt. 0 Quote Link to comment Share on other sites More sharing options...
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