ctroyp Posted May 30, 2008 Share Posted May 30, 2008 Is it possible to have an email automatically sent to the assigned address when a ticket is created? I would think that this is would be included, and maybe I do not have something configured, but I cannot resolve the issue. 0 Quote Link to comment Share on other sites More sharing options...
ctroyp Posted May 30, 2008 Author Share Posted May 30, 2008 Ok, apparently it is working so disregard that question. I just received the notifications for the test tickets. But, why did it take so long to send the email? Can this be changed? 0 Quote Link to comment Share on other sites More sharing options...
webresellers Posted May 30, 2008 Share Posted May 30, 2008 WHMCS creates the email instantly. It must be your mail server that is slow sending/recieving it. 0 Quote Link to comment Share on other sites More sharing options...
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