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Limiting Info Given to Support Staff?


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Anyone have any suggestions for this.


WHMC billing. Mostly cPanel.


What I would like is support staff to see trouble tickets, plus be able to get cPanel logins so they can connect to cPanel as client.


If I give someone "Support Operator" privs all they can do is see and respond to trouble tickets. They have no way to login to cPanel as client.


If I bump them to "Sales Operator" then they get access to all sorts of stuff I don't want them to see - like annual income, etc.



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