wizzy420 Posted May 18, 2008 Share Posted May 18, 2008 Anyone have any suggestions for this. WHMC billing. Mostly cPanel. What I would like is support staff to see trouble tickets, plus be able to get cPanel logins so they can connect to cPanel as client. If I give someone "Support Operator" privs all they can do is see and respond to trouble tickets. They have no way to login to cPanel as client. If I bump them to "Sales Operator" then they get access to all sorts of stuff I don't want them to see - like annual income, etc. Ideas? 0 Quote Link to comment Share on other sites More sharing options...
Redsign Posted May 18, 2008 Share Posted May 18, 2008 Could you not change privileges under Administrator Roles? Ben 0 Quote Link to comment Share on other sites More sharing options...
wizzy420 Posted May 20, 2008 Author Share Posted May 20, 2008 I don't know, I looked around and didn't see anything like that. What menu -> submenu is it under? W 0 Quote Link to comment Share on other sites More sharing options...
Redsign Posted May 20, 2008 Share Posted May 20, 2008 Configuration --> Administrator Roles (then click the edit icon) 0 Quote Link to comment Share on other sites More sharing options...
wizzy420 Posted May 20, 2008 Author Share Posted May 20, 2008 Ah, guess it's time to upgrade from 3.5 to 3.6.1 Thanks Steve 0 Quote Link to comment Share on other sites More sharing options...
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